You may cancel an order within 14 days from the time of purchase only if the product (key) has not been used. We cannot accept a cancellation if the product (key) has already been used.
A customer cancellation is subject to a restocking charge of (3.4%) + $0.30 deducted from the total order value to cover our incurred processing costs.
Refunds are issued by us within 24 hours of agreeing to issue a refund. The refund can take up to 10 days to reflect on your card statement.
We recommend using the above contact form, but you can also email us directly at [email protected]