My Key/Code Shows As Used/Redeemed

In the situation that your key shows as used when you attempt to redeem it first please make sure that it has not already been applied to your account as this is the most likely and common cause. To confirm this is not the case please log out of your account on the service you are attempting to redeem to, log back in and then check the relevant services/subscriptions/library area on your account where products linked to your account are listed.

If your issue continues to persist, please send us a message here with your order number, an explanation of the issue and ideally include a screenshot or photo of the error included so we can diagnose and resolve your issue as swiftly as possible.

Leave your email address below and we will let you know when this product is back in stock: