If you see an error saying “This code has already been redeemed“, skip to step 4 of this guide. If you see an error saying “You are not logged in. Please login before redeeming a token“, click here for a guide to resolve.
Confirm and redeem
Check the product shown on your screen matches the product you purchased from us.
*By clicking confirm, you agree to the Microsoft Services Agreement. Microsoft will immediately provide you with access to the software download. There are no refunds after clicking confirm due to the key being redeemed and the license being permanently tied to your Microsoft account.
Go to the services & subscriptionspage of your Microsoft account, you will see your redeemed product listed, along with the date it was added to your Microsoft account.
Click the install link on the right hand side to download Office.
Customize the download
Choose the language and version you wish to install then click the install button to download.
Uninstall existing Office suites
Before installing your new Office suite you should fully uninstall any old Office suites on your computer. Old Office installs are known to cause conflicts with a new installation, Office 365 in particular will attempt to override your new install.
Double click on the Office installer that was downloaded to your computer (most likely in your downloads folder) and follow the on-screen instructions.
Your install is complete when you see the message “You’re all set! Office is installed now”.
Sign in to set up Office
Upon opening an Office App for the first time you will be asked to sign in to your Microsoft account, sign in to the same account you used in step 1 of this guide, as that is the account the license is tied to.