Office Activation Guide (

This guide walks you through how to activate, download and install Office using a product key. The product shown in the below screenshots is just an example.

  1. Sign in to your Microsoft account

    Microsoft account

    Go to, sign in to your existing Microsoft account, or create one.
    *This needs to be a personal Microsoft account not an organization account.

  2. Enter your key

    Enter product key

    On, copy and paste your 25 character product key into the box (this is the one shown on your Vevo Digital order page), select your country or region and language you wish to use.

  3. Confirm and redeem

    Confirm activation

    Check the product shown on your screen matches the product you purchased from us.

    *By clicking confirm, you agree to the Microsoft Services Agreement. Microsoft will immediately provide you with access to the software download. There are no refunds after clicking confirm due to the key being redeemed and the license being permanently tied to your Microsoft account.

  4. Download Office

    Download microsoft office

    Click the download now button to download Office.

  5. Uninstall existing Office suites

    Before installing your new Office suite you should fully uninstall any old Office suites on your computer. Old Office installs are known to cause conflicts with a new installation, Office 365 in particular will attempt to override your new install.

    Links to the Microsoft uninstall guides for Windows PC and Mac:
    Uninstall Office on Windows PC
    Uninstall Office on Mac

  6. Install Office

    Installing office

    Double click on the Office installer that was downloaded to your computer (most likely in your downloads folder) and follow the on-screen instructions.

  7. Install complete

    Office installed

    Your install is complete when you see the message “You’re all set! Office is installed now”.

  8. Activation wizard

    Office activation wizard

    This only applies to Office 2016 Suites or older.

    Upon opening an Office App for the first time you will be asked to activate your product with the Office Activation Wizard.

    Select “I want to activate the software over the Internet”, and then select next. Follow the prompts to complete the activation.

    If the internet activation fails, try the “I want to activate the software by telephone” and then select next. Follow the prompts to complete the activation.