Faulty items must be reported to us within 30 days from the time of purchase, after this period an order will be deemed accepted.
We will diagnose your issue and provide troubleshooting steps to resolve your issue. If we are unable to resolve your issue with fair and reasonable steps we will provide a replacement or refund.
If you wish to cancel an order that has not yet been completed and delivered, or has been completed and delivered but remains in an unused state, we can cancel the order.
A cancellation request can only be made within 14 days from the time of purchase, after this period an order will be deemed accepted.
There is a 3.4% + $0.30 restocking charge deducted to cover our incurred payment processing costs for the transaction.
We cannot accept cancellation of orders if the key has been used.
Refunds are processed and issued by us within 24 hours of informing you a refund will be issued, however it may take a few days to show up in your bank/card account.