Customer Checks & Fraud Prevention PolicyVevo Digital
In order to carry out our service we implement stringent fraud prevention checks to comply with regulations and safeguard our business. Customers may be required to submit specific documentation that will assist us in ensuring the safety and security of all transactions made via Vevo Digital. If this is required, you will receive a request via email to provide the documentation after an order has been placed.
What is a proof of address?
A proof of address is a valid document confirming your billing address – it must have both your full name and your address visible. We accept the following kinds of documents as a proof of address (any details other than your full name and address may be covered up/blanked out):
- Valid Driver’s License
- Valid Passport
- Utility Bill (Water, Gas, Electricity, Phone, etc)
- An Item of Mail with Name & Address of the Customer
The use of a VPN, Proxy, VoIP, virtual phone number, temporary email address or any other means of concealing/altering the true location/identity of a user on the Site will lead to your order being held for manual verification.
Any attempt to purposefully provide false or incorrect billing details can result in your order being rejected, and your account and access to the Site being terminated.